Sheila Matthews

Sheila Matthews

Words of Wilson features a rotating panel of consultants from Wilson360, a landscape consulting firm. Sheila Matthews is Chief People Officer of Wilson 360 and founder of Culture Pro, LLC. She can be reached at [email protected](opens in new tab).
Landscaping customer retention starts long before renewal season

Landscaping customer retention starts long before renewal season

BySheila MatthewsSeptember 1, 20265 min read

Editor’s Note: This article originally appeared in the July 2026 print edition of Lawn & Landscape under the headline “Waiting until renewal season is not a retention strategy.” Recently, I…

Read More

Categories

Issues